Privacy Policy

Embrace Family Orthodontics Privacy Policy for SMS Messaging
Effective Date: January 1, 2026

Introduction
At Embrace Family Orthodontics, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which comply with the latest 2026 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

Information We Collect

• • Phone Number: The mobile number provided during the opt-in process.
  • Message Interaction Data: Includes delivery status, response data, and message engagement rates.
  • Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).

1. How We Use Your Information
   We use your information to send text messages based on the preferences you indicated when opting in, ensure compliance with federal regulations, and monitor and improve our SMS services by tracking engagement metrics.
2. One-to-One Consent Requirement
   Your SMS opt-in applies to communications from Embrace Family Orthodontics only. Your consent is specific to our company and does not extend to third-party businesses or affiliates.
3. Message Frequency and Data Rates
   The SMS message frequency will vary but will not exceed 5 messages per day. Message and data rates may apply depending on your mobile carrier and plan.
4. Opt-Out Instructions
   You can opt out by replying with “STOP” to any message. For help, contact us at [email protected] or 973-423-2299.
5. Data Sharing and Disclosure
   We will not share or sell your information to third parties for marketing purposes without explicit consent. We may share your information with trusted third-party service providers for SMS delivery.
6. Security of Your Information
   We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
7. Record-Keeping and Proof of Consent
   We maintain records of all opt-ins and opt-outs, including timestamps and the method of consent.
8. Changes to This Policy
   We reserve the right to update or modify this Privacy Policy at any time. Continued use after changes indicates your acceptance of the revised policy.

9. SMS Communications & Consent

   By providing your mobile number and opting in to receive text messages from us, you consent to receive SMS communications that may include appointment reminders, service updates, promotional offers, and other business-related notifications.

   • Message frequency may vary.

   • Message and data rates may apply depending on your mobile carrier plan.

   • You can opt out of SMS messaging at any time by replying “STOP” to any message.

   • You can request assistance at any time by replying “HELP” or by contacting us directly through our office or support line.

   • Your consent to receive text messages is not a condition of purchasing any goods or services.

   • We do not share or sell mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

   • SMS data is securely stored and only used for messaging communications you have consented to receive.

   • Any changes to your SMS consent preferences can be requested by contacting us.

   By opting in, you acknowledge and agree to this section of the Privacy Policy, along with our overall Terms & Conditions.

10. Contact Us
    For questions or to update your preferences, contact us at [email protected], 973-423-2299, or 168 Lafayette Avenue, Hawthorne NJ 07506.

Links:

Privacy Policy: https://embracefamilyortho.flywheelsites.com/privacy-policy/
Terms and Conditions: https://embracefamilyortho.flywheelsites.com/terms-and-conditions/

National Do Not Call Registry: https://www.donotcall.gov/